Sperry Reviews

I recently purchased a pair of deck shoes during a flash sale. I went to the page Sperry sent to me on my email, chose a pair that was on that page, entered the required code only to find out that they were not included in the sale after being charged full price. Even though they were on the page. I went through the time and effort to canceled the sale and received a full refund. Either their web master screwed up or they deceptively offered the sale. I like Sperry shoes but will not be buying them ever again, your deception was not appreciated and wasted my time. You lost a good customer. There are other companies that sale shoes and they will get my business.

Sperry has a cheap arrangement with FedEx that will not allow the customer to reschedule a delivery date or allow customer to pick up at Fed Ex Center. I wasted 2.5 hrs of my vacation today with 3 Fed Ex calls, 2 customer service calls and one manager call. Nothing was resolved. The packages will sit in front of my home alerting all (burglars etc) that I am out of town. This is too much of a hassle ... I will NEVER order from them again. There are too many other great companies out there.